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changing registration item

  • 1.  changing registration item

    Posted 22 days ago
    Hi need to change the registration type for some of our registered attendees. Our setup does not allow invitees to select their registration type so I can't see that option in the registrants record.  I am wondering if there is a workaround. 
    #Classic-Creating/ManagingEvents

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    Kerry Butcher
    Event Producer
    HESTA
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  • 2.  RE: changing registration item

    Posted 21 days ago
      |   view attached
    We don't let them choose their own type either, but still have the option. You don't have the switch registration type button in the drop-down next to the attendee's name in invitees & registrants?

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    Kelly Ohlert
    Supervisor Operations, Groups
    Stryker
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  • 3.  RE: changing registration item

    Posted 19 days ago
      |   view attached
    Hi Kelly. I have a different view -Are you using Flex? I'm on Classic.


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    Kerry Butcher
    Event Producer
    HESTA
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  • 4.  RE: changing registration item

    Posted 18 days ago
    This is my view in Classic.



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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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  • 5.  RE: changing registration item

    Posted 17 days ago
    I'm on classic as well. Are you using approvals? If so, then they have to be approved before you can change their registration type. If not, it's hard to trouble shoot without seeing your settings. I'd call the help line on this one.

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    Kelly Ohlert
    Supervisor Operations, Groups
    Stryker
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