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changing registration item

  • 1.  changing registration item

    Posted 08-29-2019 21:07
    Hi need to change the registration type for some of our registered attendees. Our setup does not allow invitees to select their registration type so I can't see that option in the registrants record.  I am wondering if there is a workaround. 
    #Classic-Creating/ManagingEvents

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    Kerry Butcher
    Event Producer
    HESTA
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  • 2.  RE: changing registration item

    Posted 08-30-2019 08:27
      |   view attached
    We don't let them choose their own type either, but still have the option. You don't have the switch registration type button in the drop-down next to the attendee's name in invitees & registrants?

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    Kelly Ohlert
    Supervisor Operations, Groups
    Stryker
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  • 3.  RE: changing registration item

    Posted 09-02-2019 00:15
      |   view attached
    Hi Kelly. I have a different view -Are you using Flex? I'm on Classic.


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    Kerry Butcher
    Event Producer
    HESTA
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  • 4.  RE: changing registration item

    Posted 09-02-2019 11:18
    This is my view in Classic.



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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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  • 5.  RE: changing registration item

    Posted 09-03-2019 08:21
    I'm on classic as well. Are you using approvals? If so, then they have to be approved before you can change their registration type. If not, it's hard to trouble shoot without seeing your settings. I'd call the help line on this one.

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    Kelly Ohlert
    Supervisor Operations, Groups
    Stryker
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