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Display of Meeting Request Screen

  • 1.  Display of Meeting Request Screen

    Posted 01-22-2020 10:30
    Any chance anyone knows why the meetings display beginning November 2019 when I first go into the Meeting Requests Screen even though I have the "Submitted" field set to sort from newer to older? I always have to click this field and resort it to get the most recent requests to appear.
    #Miscellaneous

    ------------------------------
    Judi Kiess
    Program Manager
    SEIU
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  • 2.  RE: Display of Meeting Request Screen

    Cvent Staff
    Posted 01-24-2020 13:02
    Hi Judi,

    I hope you are well! I took a look into your account and am going to escalate this to our Technology Team on your behalf. I will follow up with any further information, and also send a note to your Cvent Account Team internally.

    Best,
    Danni

    ------------------------------
    Danni Czark
    Lead Client Success Advisor
    Cvent
    ------------------------------



  • 3.  RE: Display of Meeting Request Screen

    Posted 01-24-2020 15:50
    thank you Danni!

    ------------------------------
    Judi Kiess
    Program Manager
    SEIU
    ------------------------------



  • 4.  RE: Display of Meeting Request Screen

    Cvent Staff
    Posted 01-28-2020 13:16
    Hi Judi,

    I hope you are well! I have heard back from our Technology Team and this is a known issue the team is actively working on. They are currently reviewing and testing internally and are working through the resolution. At this time, the sorting order will remain as is, but will be updated in the future.

    Both myself and your Client Success Advisor, Kelsey, will keep you updated on the progress.

    Best,
    Danni

    ------------------------------
    Danni Czark
    Lead Client Success Advisor
    Cvent
    ------------------------------



  • 5.  RE: Display of Meeting Request Screen

    Posted 01-29-2020 08:52
    Thanks again Danni - I appreciate the assistance!

    ------------------------------
    Judi Kiess
    Program Manager
    SEIU
    ------------------------------



  • 6.  RE: Display of Meeting Request Screen

    Cvent Staff
    Posted 02-19-2020 15:15
    Hi Judi,

    Thank you for your patience as our team worked through this. I have been told that all sorting concerns should be resolved at this time.

    Best,
    Danni

    ------------------------------
    Danni Czark
    Lead Client Success Advisor
    Cvent
    ------------------------------



  • 7.  RE: Display of Meeting Request Screen

    Posted 02-19-2020 15:57
    Hi Danielle,

    thanks for the follow-up - this issue is still not resolved - see the screen shot below - when I go into the Meeting Requests, the first event that appears is December 16, 2019 .


    ------------------------------
    Judi Kiess
    Program Manager
    SEIU
    ------------------------------



  • 8.  RE: Display of Meeting Request Screen

    Cvent Staff
    Posted 02-25-2020 10:05
    Hi Judi,

    Thank you for letting me know. I reached back out to our Technology Team who determined the fix was still causing an issue. They are working further on this and will let me know once it is fully resolved.

    Thank you again for your patience!

    Best,
    Danni

    ------------------------------
    Danni Czark
    Lead Client Success Advisor
    Cvent
    ------------------------------



  • 9.  RE: Display of Meeting Request Screen

    Cvent Staff
    Posted 02-26-2020 09:22
    Hi Judi,

    This should officially be resolved. Thank you again for your patience. :)

    Best,
    Danni

    ------------------------------
    Danni Czark
    Lead Client Success Advisor
    Cvent
    ------------------------------



  • 10.  RE: Display of Meeting Request Screen

    Posted 02-26-2020 11:33
    thanks very much Danielle - it is in fact fixed when I check it.

    I appreciate your help!

    ------------------------------
    Judi Kiess
    Program Manager
    SEIU
    ------------------------------