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  • 1.  Flex Air Request- Multiple Destinations Work Around

    Posted 06-09-2020 18:31
    Hello,

    In the Air Request widget in the Flex builder, my company has incentive events where they start at one location and leave from another (Ex: LAX to JFK, BOS to LAX). Currently, the air request widget in Flex does not have the ability to make the accommodation while Classic did.

    Is there a workaround currently that can help the process. 

    Any insight would help.

    Thank you,
    #Flex-Creating/ManagingEvents

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    Kevin Bedoya
    Event Technology Coordinator
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  • 2.  RE: Flex Air Request- Multiple Destinations Work Around

    Posted 06-16-2020 13:20
    I ran into this issue earlier this year for an incentive program. What I ended up doing was allowing the registrants to put in multiple one-way flights so they could enter a different departure city on the return. One thing that is a bit frustrating with this option is you can't default a departure or arrival city. In order to try and make this as seamless as possible for the registration, I added an instructional paragraph at the top of the Air Request section to explain the process. I hope this helps.

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    Kelly Ohmes
    Travel Coordinator
    Fiserv Solutions, LLC
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  • 3.  RE: Flex Air Request- Multiple Destinations Work Around

    Posted 06-16-2020 18:16
    Edited by Kevin Bedoya (Do Not Contact for Billing purposes) 06-16-2020 18:16
    Thank you for the suggestion, Kelly. While this would be a workaround to capture the multi city legs, it would be frustrating for our Attendees to repeat filling out their Name, DOB, etc multiple times. This was a feature in Classic so it's unfortunate that same technology is applied in Flex.

    Regardless, I appreciate your idea!  Thank you.

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    Kevin Bedoya
    Event Technology Coordinator
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  • 4.  RE: Flex Air Request- Multiple Destinations Work Around

    Posted 06-17-2020 08:30
    Edited by Henk Hassett 06-18-2020 21:15

    Hi Kevin,

    Thanks for bringing this up.  Multi-stop air requests are a common use-case for us too and I'd like to know what the workaround is / ideally have a built-in solution.  The Air Actuals module allows for this just not the Air Request.

    Cheers
    Henk



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    Henk Hassett
    Event Manager
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