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moving registrant in one event to another

  • 1.  moving registrant in one event to another

    Posted 17 days ago
    Our event was going to take place only over one week, but "they" have just added a second week and we want to give registrants the option to go from the first event to the second. Is there a way to do this that does not reverse the payments from the first event when all we want to do is put them in the second event?
    #Classic-Creating/ManagingEvents

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    Beverly Titlow
    APSI Coordinator
    College Board
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  • 2.  RE: moving registrant in one event to another

    Posted 17 days ago
    Based on your refund policy, an attendee would need to cancel one session and add the second. Typical there will be a refund and an additional charge. I avoid the additional credit card transactions by using payment credits. I would want an audit trail.

    Also, if you want your attendee to choose one week from the other, I'd suggest placing them in a session group or use an advanced rule.

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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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  • 3.  RE: moving registrant in one event to another

    Posted 14 days ago
    Thank you for your prompt and good advice.

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    Beverly Titlow
    AP Coordinator
    College Board
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