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getting exhibitors setup

  • 1.  getting exhibitors setup

    Posted 27 days ago
    ok, I know there is a lot of info in here, but I really don't seem to use the right questions or keywords to get at what I am needing...so you fine folks seem to be my best resource!  Again, first timer and just launched a few days ago.  My sponsors/exhibitors (all sponsors are also exhibitors) probably know more about what they COULD be doing than I do.  Does anyone have a standard message to exhibitors about how to get setup, virtual meetings, etc, etc?  I mean it seems like I am re-inventing the wheel at every turn!!
    #Flex-Creating/ManagingEvents
    #Miscellaneous

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    Stephanie Garst
    Executive Director
    US Play Coalition
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  • 2.  RE: getting exhibitors setup

    Cvent Staff
    Posted 20 days ago
    Hi Stephanie,

    Are you using Cvent's exhibitor management tool in conjunction with the Virtual Attendee Hub?

    If so, here is a helpful article for you on the backend: Preparing Your Exhibitor Management Portal for Attendee Hub

    And here is a helpful guide you can share with your exhibitors as well: Exhibitor Portal and Virtual Booth Guide

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    Julia Plymack
    Lead Client Success Advisor
    Cvent
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  • 3.  RE: getting exhibitors setup

    Posted 20 days ago
    I was an exhibitor for a virtual tradeshow and was so frustrated by the experience with this particular show organizer that I don't know that I will participate with them again, even in person.  My advice, from the exhibitor side (I am with a DMO) is to be as comprehensive as possible while being clear and non-cluttered.  For this particular event a screencast of someone (not a technical computer person) going through all the steps would have been a godsend.  Also, avoid technical words that a user wouldn't understand.

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    Amy Zientek
    Director Of Sales
    Visit Lubbock The Convention and Visitors Bureau
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  • 4.  RE: getting exhibitors setup

    Community MVP
    Posted 20 days ago
    Hello Stephanie, 

    I agree with Amy that exhibitors benefit from having instructions etc. However, a giant email gets overwhelming fast, so what we did was create tutorial instructions for specific features, such as creating a recurrent meeting link or retrieve their leads, and we added those as documents on our Cvent event, then linked to those pdf files from the email, so that its a simple bullet-point list with links to the separate instructions. 

    Cheers,

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    Béline FALZON
    Conference Program Specialist II
    California Teachers Association
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