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Abandoned emails

  • 1.  Abandoned emails

    Community MVP
    Posted 06-12-2021 12:23
    I find the closer I get to go live with a registration, the more questions I have. :)

    I send a same day abandoned email, 1 day and 7 day.
    My same day email ends up going out twice. The 2nd one is a few minutes after the first.
    Is that normal? That is just going to annoy my invitees.

    I may just abandon the same day email altogether.
    #Flex-Creating/ManagingEvents
    #Miscellaneous

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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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  • 2.  RE: Abandoned emails

    Community MVP
    Posted 06-17-2021 15:13
    Hi Steven, 
    Could the system be confused between the one-day and the same-day email? Or could you also have an automatic email set to "as soon as it's abandoned" or something similar? 
    Let us know if you found out the source of the bug!

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    Béline FALZON
    Conference Program Specialist II
    California Teachers Association
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  • 3.  RE: Abandoned emails

    Community MVP
    Posted 06-18-2021 23:23
    I think the multiple same day emails may be me testing my live registration multiple times in the same day. :)

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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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