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  • 1.  Can a registration type be used one more than one registration path?

    Posted 10-28-2021 08:47
    Hello everyone,

    Does anyone know if I can use the same registration type for more than one registration path?

    And, can a registration path have a $0 fee without using admission items?

    Thank you!
    Pamela
    #Flex-Creating/ManagingEvents

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    Pamela Williams
    Sr. Program Coordinator - Center for Applies Genomics & Precision Medicine
    Duke University
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  • 2.  RE: Can a registration type be used one more than one registration path?

    Posted 10-29-2021 10:03
    Hi Pamela,
    How would the system know which path to send the registrant down if the registration type is assigned to multiple paths? Can you give the scenario for which you are trying to solve? That may help us figure out your best solution.

    This article may help with the fees: https://support.cvent.com/apex/CommunityArticle?id=000100396&Lang=en_US&searchTerm=fees

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    Jill Campbell
    Cvent Specialist
    Chubb INA Holdings Inc
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  • 3.  RE: Can a registration type be used one more than one registration path?

    Posted 09-09-2023 10:59

    Hi,

    I have come across this issue as well. It seems bizarre that the registration path is only changed dependant on the registration type.

    In my scenario, I would like to have a registration path for credit/debit card only and a registration path for purchase order only. But for reporting purposes, it makes more sense to have one registration type across both pathways, i.e. Member, Non-member, etc.

    It would be good if registration paths could be switched based off of a question answer, i.e. how would you like to pay for your booking?

    Is there a workaround for this at all?



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    Sam Evans
    Service Innovation Advisor - Membership
    Association For Project ManagementUnited Kingdom
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  • 4.  RE: Can a registration type be used one more than one registration path?

    Posted 09-12-2023 11:33

    Hi Sam,

    Hope you are well!

    Registration paths and registration types are two different features. registration path determines the invitee experience of registration, i.e., what questions the invitees will see, what items and other features available to them, what payment options are available to them etc.

    Registration types determine which registration path the invitee will follow when registering.

    The system will not allow you to select same registration type for multiple paths as when the invitee selects the registration type, the system will get confused as to which registration path to follow. For example : If I have two registration paths called A and B and I associate both the registration types to the two paths X and Y in my event. When the invitee registers and they select registration type A, the system will not be able to determine if the invitee should follow path X or path Y as the registration type A is associated to both the paths.

    If you would like to switch the path basis how the invitee be paying for their booking, you can create the options as registration types and add the respective payment options in the different paths and associate the registration type to the paths like Credit Card type associated to credit card path, Check registration type associated to Check path, invoice registration type associated to invoice path etc. And when you add the registration type widget on the path for the invitees to select from, you can change the text of the widget to ask the question 'how would you like to pay for your booking?' and displaying the choices below. And then depending on the selection, the invitees will follow that path.

    You can also refer to the following articles for your reference :

    When should I use registration types vs. registration paths? == LINK : : https://support.cvent.com/s/communityarticle/When-should-I-use-registration-types-vs-registration-paths?is_article=true&lang=en_US&searchFor=Difference%20between%20registration%20type%20and%20registration%20path&page=1

    When should I use multiple registration paths? == LINK : : https://support.cvent.com/s/communityarticle/When-should-I-use-multiple-registration-paths?is_article=true&lang=en_US&searchFor=Difference%20between%20registration%20type%20and%20registration%20path&page=1

    I hope this helps. Please let us know if you have any further questions.



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    Raashi Semwal Khati
    Senior Quality Analyst
    Cvent
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