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Modifying a record from the back end

  • 1.  Modifying a record from the back end

    Posted 22 days ago
    Hi Everyone, I sent out email invitations for an event from an invitation list I uploaded. I am wondering why I cannot modify a registrant's record on the back end. Does it have something to do with the invitation list? I don't typically have people register from a pre-loaded list. Any help is greatly appreciated.
    #Flex-Creating/ManagingEvents

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    Jayne Ferro
    Support Staff Specialist
    NYSUT
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  • 2.  RE: Modifying a record from the back end

    Community MVP
    Posted 22 days ago
    Hi Jayne! Can you share a little bit about how you are attempting to modify the records and the error you're encountering?

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    Katie McIntyre
    Senior Manager, Technical Design and Development
    Opus Agency
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  • 3.  RE: Modifying a record from the back end

    Posted 22 days ago

    Hi Katie, I was clicking on the name of the person who accepted and then to Registration>Modify Registration. It takes me to the summary page; but, now I am wondering if it's because the event is integrated with Zoom (this is only my third integration) or if it's because it is invitation only. I would normally be able to go through the registration process. It's not really that much of a problem because there are no sessions; just contact information being collected so I can change it by editing the contact itself.

     

    Please note my new email address is Jayne.Ferro@nysut.org.

     

    Jayne Ferro,

    Support Staff Specialist

    NYSUT Meetings and Facilities    

    800 Troy-Schenectady Road

    Latham, NY 12110

    518-617-0270

    CWA 1141 - Standing Together - Union Strong

     






  • 4.  RE: Modifying a record from the back end

    Posted 22 days ago

    Katie,  guess what? It's ME! I must have had a moment because I can modify just fine. I do not know what I was thinking and I apologize for taking up your time. I appreciate your help though!

     

    Please note my new email address is Jayne.Ferro@nysut.org.

     

    Jayne Ferro,

    Support Staff Specialist

    NYSUT Meetings and Facilities    

    800 Troy-Schenectady Road

    Latham, NY 12110

    518-617-0270

    CWA 1141 - Standing Together - Union Strong

     






  • 5.  RE: Modifying a record from the back end

    Community MVP
    Posted 22 days ago
    Don't apologize! I'm happy you got it resolved (and this way, I get to do literally nothing and still feel helpful, sooo.... no complaints over here, haha!)

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    Katie McIntyre
    Senior Manager, Technical Design and Development
    Opus Agency
    ------------------------------



  • 6.  RE: Modifying a record from the back end

    Posted 22 days ago

    Thank you – I needed to that – it made me smile.

     

    Please note my new email address is Jayne.Ferro@nysut.org.

     

    Jayne Ferro,

    Support Staff Specialist

    NYSUT Meetings and Facilities    

    800 Troy-Schenectady Road

    Latham, NY 12110

    518-617-0270

    CWA 1141 - Standing Together - Union Strong