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Adding custom questions to reports in New Experience

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  • 1.  Adding custom questions to reports in New Experience

    Posted 07-13-2021 18:29
    I am trying to figure out how to add a custom question to a standard registration report in New Experience?
    #ReportingandInsights

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    Susan McHenry
    Owner
    Zenith Meetings & Events
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  • 2.  RE: Adding custom questions to reports in New Experience

    Posted 07-14-2021 14:53
    Hi Susan,

    I've found that when we create a question as a "Custom Contact Field" as opposed to a "Custom Event Field" they show up as selectable criteria in the Registration report (we use this often with the Registrants report).

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    Judi Kiess
    Program Manager
    SEIU
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  • 3.  RE: Adding custom questions to reports in New Experience

    Posted 07-15-2021 03:38

    Hi Susan,

    We do the same as Judi and create them as Custom Contact Fields. It is a less-than-ideal workaround. 

    You can't report out on event questions in some of the Session reports either.

    If there is an enhancement request I can upvote about this, let me know!



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    Henk Hassett
    Event Project Manager
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  • 4.  RE: Adding custom questions to reports in New Experience

    Posted 07-15-2021 12:28
    Hi, I have a custom question in an event (dietary) and there is an option on the Registration Details Report to select this question. But, I'm pretty sure you have to have text under the Reporting field in the question itself in order for it to show up on the report. If you go to your Registration Process and click on the question you can scroll down and see that field.

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    Jayne Ferro
    Support Staff Specialist
    NYSUT
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  • 5.  RE: Adding custom questions to reports in New Experience
    Best Answer

    Posted 07-15-2021 13:14
    Hi Susan,

    I've noticed that if you use the Registrant Details report instead of the Registrants report, you get access to all of your event questions. You just have to click that little "Show Report Presets" dropdown underneath Registrants.




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    Lauren Becker
    Web Content Coordinator
    Aflac
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