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No payment option

  • 1.  No payment option

    Posted 07-14-2020 18:49
    Edited by Petra Horvath 07-14-2020 18:51
    Hi Team

    We previously cancelled an event due to Covid and refunded all of our registrants. Now we reopened the event, however, when I get to the payment page, it doesn't come up with a payment option. Fees are active (non-member fee wasn't active but I updated this now) and didn't expire so wondering what the problem could be. Anyone would be able to help?


    Petra Horvath
    Chartered Accountants Australia and New Zealand

  • 2.  RE: No payment option

    Posted 07-15-2020 08:40
    Did you cancel your attendees or just process a refund and leave them registered?

    Debbie Odden
    Senior Event & Registration Manager
    EMC Venues DBA EMC Meetings & Events.