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No payment option

  • 1.  No payment option

    Posted 22 days ago
    Edited by Petra Horvath 22 days ago
    Hi Team

    We previously cancelled an event due to Covid and refunded all of our registrants. Now we reopened the event, however, when I get to the payment page, it doesn't come up with a payment option. Fees are active (non-member fee wasn't active but I updated this now) and didn't expire so wondering what the problem could be. Anyone would be able to help?


    Petra Horvath
    Chartered Accountants Australia and New Zealand

  • 2.  RE: No payment option

    Posted 21 days ago
    Did you cancel your attendees or just process a refund and leave them registered?

    Debbie Odden
    Senior Event & Registration Manager
    EMC Venues DBA EMC Meetings & Events.