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Train Travel

  • 1.  Train Travel

    Posted 07-01-2020 22:53


    I work in my companies European Headquarters. Train travel is very common around Europe and I expect demand for flights to decrease and demand in trains to increase for short-hall travel as the world progresses towards more sustainable travel and events.

    Currently, Cvent does not support Train Travel.  The Air Request widget is locked to Airport codes only, as are the Air Actuals. 

    We are using a combination of Event Questions for the Train Request component, and Internal Information for 'Train Actuals'.  It's not a great workaround and is a different user-experience for registrants as the Air Request widget looks quite different from standard questions.

    If you facilitate train bookings for your events, how did you go about it?  Does anyone have any ideas or suggestions we can try until Cvent enable a native feature or upgrade their Air Request feature?



    Henk Hassett
    Event Project Manager

  • 2.  RE: Train Travel

    Posted 07-02-2020 08:23
    Hi Henk, 

    Great question and I am in the same boat. Hoping someone has a great workaround!



    Lynette van Keken
    Event Manager
    NIKE, Inc.

  • 3.  RE: Train Travel

    Posted 07-02-2020 08:40

    I can tell you what I've been doing for years now in Classic (I have also asked for a train option I the past). I use the Car Rental option under Travel and change the language in Language Management. For our purposes it was a decent work around because I could set up alerts to be sent to our travel person. However, this option is not yet available in Flex.


    Please note my new email address is

    Jayne Ferro,

    Support Staff Specialist

    NYSUT Meetings and Facilities    

    800 Troy-Schenectady Road

    Latham, NY 12110


    CWA 1141 - Standing Together - Union Strong


  • 4.  RE: Train Travel

    Posted 07-02-2020 20:42

    Thanks Jayne for the suggestion.  I will definitely explore the Rental Car option as a workaround when it's available in FLEX.  

    I guess you can't use the Rental Car feature for Rental Cars when it's being re-purposed for Trains? I can imagine we might need both in the same template/event.


    Henk Hassett
    Event Project Manager

  • 5.  RE: Train Travel

    Posted 07-03-2020 09:13
    That is a good point; we don't use the car rental option for car rentals so I never thought of that!