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  • 1.  Invitee status not syncing with Salesforce status

    Posted 11-30-2019 12:00
    Hello there,

    I have recently started working on Cvent and Salesforce Integration.  I have a requirement where Invitees/Registrants status should sync with SalesForce Attendee status.  Can you enlighten me If I am missing any configuration? I am able to see Cvent Events in Salesforce but the Invitee status is not syncing with salesforce.


    #EventApp-Building/managing

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    Jyotsna Sahu
    ABB Inc.
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  • 2.  RE: Invitee status not syncing with Salesforce status

    Posted 12-02-2019 12:37
    Have you tried to change your status(es) in Salesforce? Note, this can only be done in SF classic.

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    Rebecca Quinn
    Corporate Events Manager
    Transplace Texas, LP
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    Original Message


  • 3.  RE: Invitee status not syncing with Salesforce status

    Posted 12-02-2019 14:33
      |   view attached

    I presented a session on this at Cvent CONNECT in 2018. Attached is my presentation - hope this helps!

    Note that you CAN change the Salesforce Campaign statuses in both Classic AND Lightning. You must be sure that you are syncing your Cvent statuses to the appropriate Salesforce Campaign status for each status you are trying to sync. 



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    Lori Wildman
    Senior Marketing Manager
    DuCharme McMilllen & Associates
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    Original Message