Hi Renee -
You'll want to make sure that you are updating the email address in the Access Portal admin section.
This article is more appropriate for what you are trying to do - Step 4 outlines the Email process:
https://support.cvent.com/apex/CommunityArticle?id=000070953
Hope this helps!
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Rebecca Yousif
Senior Administrator, Event Technology
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Original Message:
Sent: 01-26-2022 11:27
From: Renee Corley
Subject: Report published to portal generated email from former user/employee who does not have access to Cvent
I created a report and a portal user group. I then sent an email from the system but the email came from a lady who is no longer an employee and no longer in the system except she appears as an email that can be used. When I go to edit her out I cannot delete the field with her email.
I tried to follow the info on this link but it did work. https://support.cvent.com/apex/CommunityArticle?id=000100386
#Flex-Creating/ManagingEvents
#ReportingandInsights
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Renee Corley
Strategic Program Manager - Marketing Events
Micro Focus
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