Open Forum

  • 1.  Meal Preferences & Dietary Restrictions

    Posted 10-06-2021 08:16
    I have not implemented Cvent yet, but would love some feedback and guidance on how businesses are capturing in-person attendees dietary restrictions and meal preferences.  Are you asking for allergies?  Or are you offering a meal type: meat, vegetarian, vegan, etc?

    With our past CRM we captured and maintained all this information but with the shift in data protection concerns, we are not sure this is the best path forward.  We are trying to find the balance between accommodating our clients as well as limiting the information we really need to have.  Any insight or suggestions on how you are managing this aspect of events is appreciated!
    #ManagingOn-site

    ------------------------------
    Sarah Beauchamp
    Business Process Management Team Leader
    Fisher Investments
    ------------------------------


  • 2.  RE: Meal Preferences & Dietary Restrictions

    Posted 10-06-2021 11:08
    We use a custom contact field for Dietary Restrictions on registration.  We also have a script that we worked with Cvent on to remove this field on all attendees 90 days post event end date.  This satisfied removing PII on the account.

    ------------------------------
    Amy Lum
    Senior Systems & Tools Specialist
    Boston Scientific Corporation
    ------------------------------



  • 3.  RE: Meal Preferences & Dietary Restrictions

    Community MVP
    Posted 10-06-2021 20:03
    Our list is
    Vegetarian
    Gluten-free
    Lactose-free
    Vegan
    Fish Allergy
    Nut Allergy

    My advice, don't go overboard with the choices.

    ------------------------------
    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
    ------------------------------



  • 4.  RE: Meal Preferences & Dietary Restrictions

    Posted 10-10-2021 19:01

    I use a choice question. Of course, they have to answer it every time they register but no one has ever complained about that.

     

    Jayne Ferro,

    Support Staff Specialist

    NYSUT Meetings and Facilities    

    800 Troy-Schenectady Road

    Latham, NY 12110

    Direct Line: 518-617-0270

    CWA 1141 - Standing Together - Union Strong