Hi all,
With the transition to virtual events, we're seeing attendees join our USA-produced events from all over the world. Traditionally, we charge fees based on the location that the live event takes place. For example, if the live event is in Mexico or Australia, we convert the USD amount and charge in Pesos (for MEX) or AUD (for AUS). We then charge a GST or HST based on the location. This is the required process set by our Accounting team.
Ideally, we would charge only in USD for a virtual event that's produced in the States. That way we only have to create one Cvent event. However, we're getting push back from our International attendees who prefer to pay in their currency. If they paid in USD, their bank would charge a conversion fee that I've researched to be about 2.2% of the fee. If we charge in AUD, they're paying GST/HST tax, which is sometimes as high as 13%.
The question is, how are you all charging fees for a virtual USA event? Are you charging international attendees in USD or their own currency?
Thank you!
#ManagingVirtualEvents------------------------------
Erin Casey
Communications and Registration Manager
SGII, Inc. dba SeneGence International
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