Open Forum

 View Only
  • 1.  Multi-language weblinks in Flex (need work-around)

    Posted 11-18-2020 09:31
    In Classic you could receive both French and English weblinks for your summary website page.  In Flex, you only receive one link for your default language and then attendees toggle the language if need be.  For private events, sending the invite from CVENT will open the site in their preferred/assigned language, however, we don't send invites from CVENT at all yet, and many of our registrations have a public aspect so sending invites from CVENT won't work.    For compliance, we really need it to open in the language they select in their invite, not click a link in a French invitation that takes them to an English site.  CVENT support didn't have a fix, so just wondering if anyone else has any ideas for a work around.  Thanks in advance!!
    #PromotingYourEvent

    ------------------------------
    Leah Mensinga
    Event Coordinator
    The Manufacturers Life Insurance Company("Manulife")
    ------------------------------


  • 2.  RE: Multi-language weblinks in Flex (need work-around)

    Community MVP
    Posted 11-19-2020 11:09
    Hi Leah,

    This can be done. What you'll need to do is take your "friendly URL" and paste it into a browser to get the full URL. For example, I created a test event with the following information:

    URL from Weblinks: https://cvent.me/YgGPAY
    URL after pasting into browser: https://web.cvent.com/event/9ec73600-56ff-4e80-a996-fcec8c47c40b/summary

    Once you have this long URL, append ?locale=fr-FR to the end. In my example, the new URL would be:
    https://web.cvent.com/event/9ec73600-56ff-4e80-a996-fcec8c47c40b/summary?locale=fr-FR

    This sets the page language to French. Feel free to use the links above to test, and let me know if this doesn't solve the issue.

    Thanks!

    ------------------------------
    Katie McIntyre
    Senior Manager, Event Registration
    Opus Agency
    ------------------------------



  • 3.  RE: Multi-language weblinks in Flex (need work-around)

    Community MVP
    Posted 11-19-2020 11:10
    Edited by Katie McIntyre 11-19-2020 11:11
    Actually, you don't even need to get the full URL - I just tested and it works for the base one as well:

    https://cvent.me/YgGPAY?locale=fr-FR

    ------------------------------
    Katie McIntyre
    Senior Manager, Event Registration
    Opus Agency
    ------------------------------



  • 4.  RE: Multi-language weblinks in Flex (need work-around)

    Posted 11-19-2020 11:19
    Wonderful!  Thanks Katie!!

    ------------------------------
    Leah Mensinga
    Event Coordinator
    The Manufacturers Life Insurance Company("Manulife")
    ------------------------------