This is related to but different from
@Lori Wildman's suggestion. Contact your IT department and ask if each person in the company is set up with a "true" email address AND an alias. For example, everyone emails me at
brenda.ainsburg@siemens.com, but that is an alias (an easier to remember, standardized email) for my true email, which is in this format:
a1b2c3@ugs.com. UGS was who we were before being acquired by Siemens.
Therefore, many times you actually have TWO email addresses but do not realize it. Perhaps you can leverage the alias technology to allow each person to have two valid email addresses, getting around the problem. Since one email is just an alias for another they both drop into the same inbox.
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Brenda Ainsburg
Channel Program Manager
brenda.ainsburg@siemens.comSiemens Aktiengesellschaft
United States
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Original Message:
Sent: 12-04-2019 12:57
From: Alexandria Johnson
Subject: Test Users Who Are Also Requester Users
With the new update which requires usernames to be email addresses, we're running into problems when someone needs to be a Test User but already has a Requester User profile. We used to make the username for the Test User "TEST_FirstLast" but with the new requirements for usernames, I can't do that anymore. So, when you try to make it their email address, it says the username is already in use, but not for the type of profile I need them to have. Additionally, we don't see the option to send the tests to Requester Users.
Is there any workaround or solution for this that anyone's come across?
#Miscellaneous
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Alexandria Johnson
Operations Coordinator Meetings and Events
Aon Service Corporation
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