I think there was to be a feature to have all of the people connected with our account would be in our admin area. Or maybe it was just a suggestion?
People are changing so often.
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Steven Schlossman
Jack of all trades. Master of none.
BMW Car Club of America
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Original Message:
Sent: 10-18-2021 13:18
From: Andrea Zobens
Subject: I need an Account Contact or Billing Contact
Hi @Jennifer Saltzman a rep from our Account team will be reaching out to you momentarily to touch base and discuss how to connect moving forward! I've just passed your info along.
Kind regards,
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Andrea Zobens
Online Community Manager, Cvent
Original Message:
Sent: 10-18-2021 11:26
From: Jennifer Saltzman
Subject: I need an Account Contact or Billing Contact
Does anyone know how to find out who our CVENT Account Rep is or how to find a billing contact? I have been trying for 3 weeks to get CVENT to just respond about them charging us twice and I have gotten nothing but complete silence. I opened a ticket because its the only option they give you and of course there is no option for billing issues, nor can I find any way to contact the billing department. I also do not see anywhere that lists who our account/sales rep is.
#Miscellaneous
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Jennifer Saltzman
Director of Marketing
Saltzman Associates
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