Hi, we are using PayPal as our credit card merchant. We have issued credits in Cvent but they don't seem to post on our PayPal reports.
Clients are saying they are not receiving full refunds. I.e. for the conference fee, they are getting credits. We also have a golf event which is charged. When we credit the golf or the club rental fees, they show credited in Cvent but we don't see them in PayPal.
To whom do we go to for assistance?
#Miscellaneous
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RICK RINDERLE
Manager Corporate Events Industry Events
A.M. Best Company
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