Greetings!
Ever since I started using the Flex registration system, our front-end users are experiencing "registration error pop-up windows" and then being kicked out of the registration process altogether which in turn forced them to start the registration process all over again. And I shouldn't even say front end, because if I am working on the back end and trying to modify someone's resignation, for example, even I get the errors.
The errors seem to happen at completely random points throughout the registration process, happens for some, not for others, and clearing cache and cookies solves the problem for 75% of the people.
Is anyone else having this problem?
I've been working with support for months on this and all it ever comes down to is "clear cache and cookies" which I find to be an unacceptable solution.
Please let me know if you've experienced these errors and what you did to fix them. I am desperate.
This never happened in the Classic system and I am UGH SO FRUSTRATED. Why fix something that's not broken that is NOW BROKEN?!
Sorry, Friday rant over. But please help :(
P.S Don't get me started on the payment errors. This I cannot tie back directly to CVENT but those never happened before Flex either...anyone experiencing that?
#Flex-Creating/ManagingEvents------------------------------
Ashley Tilley
Convention and Membership Manager
National Scholastic Press Association
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