Open Forum

 View Only
  • 1.  Cvent Payment Services

    User Group Member
    Posted 10-18-2019 09:21
    I am exploring the use of Cvent Payment Services and looking for feedback from current users, particularly if you previously used PayFlow Pro merchant accounts on Cvent payment gateways.  Any insight on transaction processing and settlement timelines, reconciliation and cost savings would be great.

    Thanks in advance!
    #Miscellaneous

    ------------------------------
    Heather Darrow
    Conference Coordinator
    Cornell University - Department Of Animal Science
    ------------------------------


  • 2.  RE: Cvent Payment Services

    Posted 10-23-2019 08:14

    My company does not currently use the Cvent payment services for our events, but I am curious to see the feedback on this service.  

    I think it would be beneficial.
    I also would like to see if there is a way to run reports to help reimburse or pay honorariums for speakers.



    ------------------------------
    Jennifer Zutterman
    Marketing Admin
    Getinge (Maquet Holding B.C. & Co KG)
    ------------------------------



  • 3.  RE: Cvent Payment Services

    Posted 10-31-2019 17:11
    Hi Heather!

    I've used the fees section in Cvent to collect money. I just linked it to our corporate Paypal account and it worked perfectly. It charges the attendee there and then , make sure you select the online payment option. Refunds normally take 5-7 business days and I normally set them that I do them manual to avoid any confusion. 
    You can pull a report with who paid what, you can set different amounts based on reg type.

    Hope this helps!

    Karen

    ------------------------------
    KAREN CHIKUKU
    prime member
    INCOMM INCENTIVES
    ------------------------------