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Creating an event with no "check out"

  • 1.  Creating an event with no "check out"

    Posted 01-21-2021 08:54
    Recently I registered for the Cvent Quarterly Product Updates Webinar.  I entered my personal information and clicked submit - no check out process!  We have two free events this year and this would be perfect.  Does anyone know how to set up an event like this?
    #EventApp-Building/managing
    #Flex-Creating/ManagingEvents

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    Kim Abbott
    North Carolina Electric Membership Corporation
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  • 2.  RE: Creating an event with no "check out"

    Cvent Staff
    Posted 01-21-2021 09:37
    Hey @Kim Abbott - first off, thanks for registering! We're so excited to see you there.

    I am the one that actually builds our Quarterly Product Update reg process so I am happy to ​weigh in here. If you have a simple reg process with no fees, all you'll do is just drag the widgets you need onto the canvas (i.e. contact fields, reg questions, etc), delete any other pages within the registration process that may have populated by default, and publish. Our QPU reg process is just a mix of contact fields and reg questions (I don't even include the Registration Summary widget).

    Feel free to chime back in on this thread if you have other questions as you go!

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    Tristen Asrejadid
    Cvent Customer Marketing
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  • 3.  RE: Creating an event with no "check out"

    Posted 01-22-2021 09:40
    Hi @Tristen Asrejadid

    I tried to do this recently, but got an error saying the submit button can't be on the same page as the identity confirmation section.  Were you using Flex?​  

    Thank you!
    Caroline

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    Caroline Livingston
    MIT Conference Services
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  • 4.  RE: Creating an event with no "check out"

    Cvent Staff
    Posted 01-25-2021 09:01
    Hi @Caroline Livingston - I hope all is well!

    I had a Solution Specialist on our Customer Success team help me troubleshoot and he let me know that you can't have the Identity Confirmation widget on the same page as the Submit button when multiple Reg Paths are enabled​​. So, if you're leveraging this feature, that's what's throwing your error message.

    Hope this helps! If you have any additional questions on setup or troubleshooting, I would recommend reaching out to our Customer Care team and they'd be happy to walk through any questions with you.

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    Tristen Asrejadid
    Cvent Customer Marketing
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  • 5.  RE: Creating an event with no "check out"

    Posted 01-25-2021 13:31
    @Tristen Asrejadid ahh thanks!  That makes sense.​

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    Caroline Livingston
    MIT Conference Services
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  • 6.  RE: Creating an event with no "check out"

    Posted 01-27-2021 08:26
    Thank you!  I'm planning to try this next week.  I'll let you know if I run into any problems.

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    Kim Abbott
    North Carolina Electric Membership Corporation
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