Open Forum

 View Only
  • 1.  Reconcile Deposit

    Posted 08-20-2021 11:01
    Is there a simple way to reconcile the deposit made in my bank account back to the transactions that were included in that deposit? I get the monthly Billing Statement and monthly bank deposit amount but I can't reconcile how to get from one amount to the other.
    #Classic-Creating/ManagingEvents
    #ReportingandInsights

    ------------------------------
    Scott Hartman
    Director of event planning
    Mennonite Church USA
    ------------------------------


  • 2.  RE: Reconcile Deposit

    Posted 08-25-2021 08:36
    This has been a big challenge of ours this year too. Easiest way is to contact ecommerce and they can pull a full excel document for you that show the 30% that is being held back. I tried to do it on my own but there's no report that shows what cvent considers the 30% So I never got accurate information. Hope this helps.

    ------------------------------
    Justina Hulen
    Events Director
    Republican State Leadership Committee
    ------------------------------



  • 3.  RE: Reconcile Deposit

    Posted 08-25-2021 09:05
    I am assuming that you are using the CC Processing through Cvent for this--is that correct? If so, they should be supplying this on a monthly basis to you. I know with external merchant accounts and processing, we had to work with Cvent to determine when the cut off was for each day to then balance to the the processor and to the bank.

    ------------------------------
    Lindsay Buchanan
    Meetings Management Consultant
    Intent Strategy Group (A Division of M&IW)
    M +1 262.488.4537
    lbuchanan@meetings-incentives.com
    ------------------------------