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Entering billing details

  • 1.  Entering billing details

    Posted 04-30-2021 08:25
    Hello,
    I am unable to save my credit card details when I fill the billing information form required at account creation. Could someone help? 
    Credit card info is correct and up-to-date and I don't get any specific error. It just doesn't work and requires me to "Please try again".
    Thank you
    #Miscellaneous

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    Laurianne Kandalaft
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  • 2.  RE: Entering billing details

    Cvent Staff
    Posted 04-30-2021 14:46
    Hi Laurianne,

    I would recommend reaching out to our Billing team to assist with this - they can be reached directly at 703-226-3522 or by reaching out to Receivables@cvent.com.

    Adding and Updating Your Credit Card on File


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    Julia Plymack
    Lead Client Success Advisor
    Cvent
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  • 3.  RE: Entering billing details

    Posted 05-03-2021 03:01
    Thank you!

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    Laurianne Kandalaft
    Senior Marketing Manager
    Eurofins
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