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Travel Credit Card form for Pending Hotel Nights

  • 1.  Travel Credit Card form for Pending Hotel Nights

    Posted 06-17-2020 17:05
    Hi, does anyone know if we can set the Travel Credit Card form to only display for Pending Room nights in Flex?  Our current hotel set up is RTM for the event dates and IPO for any pre/post nights.  We also have it set so that all pre/post nights come over as pending and then we will confirm them once approved by the hotel. The hotel requires a credit card for guarantee for any pre/post event dates.  I've turned on the CC Form to display "Only when a balance is due for a hotel request" but it doesn't seem to be applying it to the pending nights.  In classic we used the "Only when at least one room night has billing instructions" option and selected the billing instruction of IPO.

    Melissa Helbrueck
    Manager, Event Registration Solutions