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Import Registrants using Group Registration

  • 1.  Import Registrants using Group Registration

    Posted 03-26-2021 15:54
    We have an open enrollment program and one of our clients would like to register 15 people but instead of registering each of those 15 people manually we were going to send them an Excel spreadsheet to complete so we could import them into the event. The only problem ... we want the person who would be "registering on behalf of" to be the one who pays for all registrants on a single credit card. There isn't a place in the Excel file that I downloaded that has a place for that person.

    Has anyone else successfully done this and if so, do you mind giving me some direction? 

    Thanks in advance,
    #Flex-Creating/ManagingEvents

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    Linda White
    Marketing Communications Specialist
    FCCS
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  • 2.  RE: Import Registrants using Group Registration

    Community MVP
    Posted 04-01-2021 08:25
    Hi Linda,
    You can take her credit card information over the phone once you have everyone imported. Here are instructions: https://support.cvent.com/apex/CommunityArticle?id=000002890 

    Here's another option that may work for you: https://support.cvent.com/apex/CommunityArticle?id=000002436&Lang=en_US&searchTerm=payment+for+group 

    Here's general information regarding group registration: https://support.cvent.com/apex/CommunityArticle?id=000060534

    Hope that helps!

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    Lori Wildman
    Senior Marketing Manager
    DuCharme, McMillen & Associates, Inc.
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