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Session fee for one registration type

  • 1.  Session fee for one registration type

    Posted 02-20-2020 10:12
    Hello there!

    I am struggling with a build in a flex event. I have 3 registration types that each have no admission fee associated with them.

    Attendee
    Staff
    Partner

    I need to add an optional fee (whether that be a session or admission item) that the partner registration type can select (but I don't want it visible to other registration types). I created the session, selected for only partner registration type but keep getting an error that i have to add a payment to both attendee and staff registration paths. What am I missing? #new
    #Flex-Creating/ManagingEvents

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    Kim Babcock
    Executive Assistant to Marketing
    Accela
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  • 2.  RE: Session fee for one registration type

    Posted 02-21-2020 09:00
    Hi @Kim Babcock,

    You may need to add a zero dollar fee that apply to the other two registration types. When I encounter issues like this, I do a deep dive on all my registration settings. Usually there is a disconnect in reg type VS Reg path VS admission item.

    If you have an admission item that is just for Partner Registration, then I'd limit the visibility to the session via admission item.

    I hope this helps!


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    Brenda Ainsburg
    Channel Program Manager
    brenda.ainsburg@siemens.com
    Siemens Aktiengesellschaft
    United States
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