Open Forum

Expand all | Collapse all

Virtual Attendee hub FAQ

  • 1.  Virtual Attendee hub FAQ

    Posted 04-02-2021 13:59
    Hello Cvent Community!

    We are launching our first event with the Virtual Attendee Hub. Wondering if anyone has created a FAQ document that's been helpful to attendees? Or a pre-event email?I've found this article (what should I include in my pre-event email for attendee hub) which was helpful, but would love a good FAQ for the event website that I could include! 

    Thank you!
    #ManagingVirtualEvents

    ------------------------------
    Amanda Kules
    ASME - American Society of Mechanical Engineers.
    ------------------------------


  • 2.  RE: Virtual Attendee hub FAQ

    Posted 04-02-2021 14:06
    Just would like to echo this question!  We did a soft opening yesterday of our very first Cvent event - keynote today and the next on Monday.  We have weeks of live events, so I want to craft a message as clear as possible without reinventing the wheel since I am slammed with all the other logistics and details!

    ------------------------------
    Stephanie Garst
    Executive Director
    US Play Coalition
    ------------------------------



  • 3.  RE: Virtual Attendee hub FAQ

    Community MVP
    Posted 30 days ago
    Hello Amanda, 

    Our Cvent rep was able to send us a doc with basic instructions that we were able to modify to fit our specific events. (Ask yours for the "Attendee Guide".)
    We then used it as a base to film a little walkthrough of the Attendee Hub, so that we could offer both a video & text tutorial to help orient attendees. Those are the two things we link to in our "Hub is open" email. 

    Cheers,

    ------------------------------
    Béline FALZON
    Conference Program Specialist II
    California Teachers Association
    ------------------------------



  • 4.  RE: Virtual Attendee hub FAQ

    Cvent Staff
    Posted 20 days ago
    Hi all,

    Here is the Cvent Virtual Attendee Hub Attendee Guide that Béline alluded to in case this is of interest to any of you! 

    ------------------------------
    Julia Plymack
    Lead Client Success Advisor
    Cvent
    ------------------------------