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Tip of the Week #15: Text Customization through Language Management

  • 1.  Tip of the Week #15: Text Customization through Language Management

    Cvent Staff
    Posted 07-15-2020 10:52

    Hi, Cvent Community! This week's tip covers a long-time feature that can be looked at in a new way during these times. Language Management allows you to customize standard system text in your event to fit your organization's needs or branding. Whether it is instructional text during the registration process, a simple word such as "Agenda," or an error message, you have the ability to make the text your own and ensure your invitees and registrants understand the message. Let's walk through a few helpful tips to enhance your use of Language Management even more: 

    • Where do I access Language Management? If you haven't used this feature before, open your event and navigate to Website & Registration > Website > Language Management. Here, you will see a lengthy list of Text IDs and Default Text outlining what in the system you can update.  
    • If you have not used this feature before, the list may look a little overwhelming at first. Our first suggestion is to utilize the Advanced Search function to quickly find what you are looking for, even if you don't know the exact text. 
    • To the right of the search bar, click Advanced Search. This will open a Search Criteria section where you can enter the Registration Path, Text ID, Default Text, Custom Text, and filter by Area or Type of message, such as Instructions/Label.  
    • Once you find the text you are looking to update, simply click the pencil icon under the Action column on the left to enter your Custom Text. Don't forget to click the floppy disk icon now to save. 
    • Helpful Text ID's to Update for Virtual Events:  
    • Free in Flex Events: If your event fees have changed due to moving virtual, you may want to update the text "Free" to appear with a different word, or simply no text at all. Enter the Text ID "EventWidgets_Products_Free__resx" to make your changes.  
    • Private Event Error Message: Private virtual event, but making exceptions? Need to discuss further with the interested invitee? Update the error message the invitee receives when they are declined registration from "Contact the planner if you have any questions" to include your contact details or a separate set of directions. Use Text ID "EventGuideSide_PrivateEvent_Error_SubMessage_resx" to make this update. 
    • Sessions: Changing the word Sessions to reflect as Webcast or other virtual forms? First, make the necessary label updates in the Sessions widget in the Site Designer, then search Sessions in the Language Management search bar. There are several text IDs to update, such as the Registration Summary widget and Payment widget.  

    For other helpful shortcuts, take a look at the Language Management Cheat Sheet. What's your favorite text to update in an event through Language Management, or the most unique text you have updated to adapt to virtual? Share your experiences below!  

    Please let us know if you have any questions! #CventTip  


    #Flex-Creating/ManagingEvents
    #ManagingVirtualEvents

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    Megha Jetley
    Team Lead, Online Community Marketing
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  • 2.  RE: Tip of the Week #15: Text Customization through Language Management

    Posted 07-21-2020 17:37
    housing request - as a matter of practice, I change every instance of the word "housing" to either "hotel" or "accommodations."

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    Hallie Loeb
    Meeting Technology Specialist
    Travel and Transport
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  • 3.  RE: Tip of the Week #15: Text Customization through Language Management

    Posted 07-21-2020 21:33
    I change tracks to packages.

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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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  • 4.  RE: Tip of the Week #15: Text Customization through Language Management

    Posted 07-22-2020 08:06
    This is a GREAT tip! We actually DO need to update our Private Event Error Message! Thanks so much!!!

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    Lori Wildman
    Senior Marketing Manager
    DuCharme, McMillen & Associates, Inc.
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  • 5.  RE: Tip of the Week #15: Text Customization through Language Management

    Posted 07-22-2020 08:10
    There are two new pop up messages after a person clicks the "Submit" button which refer to "Order".  We changed the word "order" to "registration"

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    Loretta Peterson
    Event Associate
    CDW
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  • 6.  RE: Tip of the Week #15: Text Customization through Language Management

    Posted 07-22-2020 11:57
    good tips

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    Ahmad Khalil
    Administrative Officer - ICT
    Education International
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  • 7.  RE: Tip of the Week #15: Text Customization through Language Management

    Posted 07-23-2020 10:43
    I change tracks to registration paths for the different categories of attendees

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    Jennifer Zutterman
    Marketing Admin
    Getinge (Maquet Holding B.C. & Co KG)
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  • 8.  RE: Tip of the Week #15: Text Customization through Language Management

    Posted 07-23-2020 11:25
    thanks for more tips. We change ours for error messages if registration is closed or related to housing info.

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    Rachel Sigley
    Branding
    Tata America International Corporation
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  • 9.  RE: Tip of the Week #15: Text Customization through Language Management

    Posted 07-24-2020 09:01
    This is a lifesaver. When our company became a merger of two other companies, there was a lot of "leftover" or "disputed" language. Upon a recent reorganization, we are changing the names of our event types to match the departments from which they originate. New event type definitions have given us "professional learning sessions" instead of "workshops" as we tout our professional learning even upon inquiry and onboarding of new clients. Our mid-level events will no longer be "pre-conferences" and will be changing to "institutes" and our large-scale events will no longer be "summits" and change to "conferences".

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    Amanda Adams
    Professional Learning Coordinator
    Cognia, Inc.
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  • 10.  RE: Tip of the Week #15: Text Customization through Language Management

    Posted 07-24-2020 10:57
    We have not had to make any changes...yet

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    Edward House
    Tech Support
    Virginia Association for Supervision and Curriculum Development
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  • 11.  RE: Tip of the Week #15: Text Customization through Language Management

    Posted 07-27-2020 11:19
    We have not had to update anything yet!

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    Heather Connelly
    Incentive Travel Manager, North America
    Gordon Food Service, Inc.
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