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Certificate whitout name

  • 1.  Certificate whitout name

    Posted 09-10-2020 15:23
    Guys, when I set up the certificate it comes out without a name, even though I entered the badge name. What mistakes may have occurred?
    #EventApp-Building/managing

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    Sandro Linhares
    Executive Assistant Legal
    Mastercard
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  • 2.  RE: Certificate whitout name

    Cvent Staff
    Posted 09-11-2020 16:01
    Hi Sandro,

    I hope you are well! Can you please clarify where you are entering the name and where it is not populating so I can assist further? Are you referring to a registrant's name in your event and their full name not populating when you view their certificate? Or are you referring to the display name when configuring it on the back end? 

    Thanks in advance,

    Danni

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    Danni Czark
    Senior Associate, Online Community Marketing
    Cvent
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