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Hotel request - room rate showing up incorrectly

  • 1.  Hotel request - room rate showing up incorrectly

    Posted 26 days ago
    Hello, I'm trying to set up my hotel page, but when performing a test, when you get to the page that says "Take a moment to review your request" it shows a rate of 1/2 of what the rate should be ($149.50 instead of $299). Has anyone else had this issue? It is listed correctly on the Hotel Reservations page, but after you hit next, it is incorrect.

    I've double-checked the room block set-up and it seems to be correct.
    #Flex-Creating/ManagingEvents

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    Elizabeth Dietz
    Manager, Meetings & Conv. Services
    National Automobile Dealers Association
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  • 2.  RE: Hotel request - room rate showing up incorrectly

    Posted 24 days ago
    Hi Elizabeth, 

    Do you have the room rate set to double occupancy? So two people in the room? That halves the room rate owed to the individual booking the room.

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    Hayley Contegiacomo
    Chief Technology Officer
    Huddle Agency
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