Hi Carrie,
I don't have specific insight as we are using our own Webex integration and are not using the built-in Cvent Host vs Attendee system (we add our VIPs as panelists to the Webex event directly). I will say that the live vs recorded links have been working fine.
I do want to follow this thread and see what other are saying as this might still impact us!
Cheers,
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Béline FALZON
Conference Program Specialist II
California Teachers Association
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Original Message:
Sent: 12-08-2021 23:03
From: Carrie Morgan
Subject: Livestream Host and Speaker Link Trouble
Hello everyone, we have been using the Attendee Hub since September. We have been hosting both Livestream and Collaborative virtual sessions. On November 26 we noticed that our Livestream Host and Session URL links were somehow getting swapped which resulted in our host being in the session as a "speaker" and visa versa. This has resulted in problems such as host inability to launch polls for our speakers. So far Cvent support believes that our Host and Speaker URL links expired after 90 days, however after recreating new links we are still having the same issue.
Q. Has this issue been happening to anyone else out there? If so, have you been able to resolve the problem?
Much appreciated.
#ManagingVirtualEvents
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Carrie Morgan
Inter-Prof Education Specialist
Hospital For Sick Children (Sickkids)
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