Hi Jeremy, This is actually great feedback; we're currently looking into the integration and the sole purpose in doing so would be to ensure that participant data is marked off in Cvent so we don't have to manually consolidate lists... otherwise there's not a whole lot of benefit to this on our end.
Is this an isolated incident or have you had this same experience of data not making it back to Cvent on more than one occasion?
I wanted to jump in again to provide some additional insight. Cvent does offer a Zoom integration, and our new Virtual Attendee Hub solution can be powered by Zoom. A few differences:
There is a ton to learn about both offerings, so I would always suggest speaking with your Account Team for more detail. They can also loop in a technical consultant to answer any specific product questions.
Here are a few extra resources for you all:
Please let me know any questions!