Hello Cvent Community!
We're back to in-person conferences here at CTA, and I've got a brand-new Attendee Hub/Event App trick for you. I don't know if you have run into the issue yet, but when presenters add documents to their sessions, and attendee must have added that session to their schedule, or must have checked-in to it while it was happening, in order to be able to see and download the documents.
It's been a source of complaints because many attendees don't build their schedules ahead of time, and only worry about downloading the documents once the session is over, at which point they cannot add it to their schedule nor can they check-in to it anymore. As a planner with access to the back end, you can of course add the sessions to an individual's schedule after the fact, but it's very cumbersome to do.
My trick to get around the issue without messing up my session participation is to go back to the admission item post-event, and make all the sessions (that were so far optional) included for the admission item. I then send a post-event email inviting attendees to visit the Attendee Hub to download the materials (the App only allows them to view the materials) and voila!
Cheers,
#EventApp-Building/managing------------------------------
Béline FALZON
Conference Program Specialist II
California Teachers Association
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