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  • 1.  Auto generated reminder emails to venue

    Posted 12-12-2019 16:36
    Is there a way to create auto-generated email reminders within the CSN to send hotels not replying to an RFP within the timeframe indicated in the RFP?

    Thanks!
    #SourcingaVenue

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    Mary Beth Jenson, CMP, CMM, SMMC
    Strategic Meetings Manager
    Travel and Transport, Inc.
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  • 2.  RE: Auto generated reminder emails to venue

    Posted 12-13-2019 09:55
    Hello Mary Beth, 

    There are a wide variety of reminders sent to both Hotels (suppliers) and planners. In fact we have an article in our community that covers the possible email alerts. 
    https://support.cvent.com/apex/CommunityArticle?id=000037064&Lang=en_US&searchTerm=email%20alerts

    The line that I would focus on based on your question is this one. 
    If a proposal hasn't been created 24 hours before it's due, the lead catcher or assignee will receive this notification, and any NSOs associated receive this one.

    Let me know if you have any other questions!
     

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    Alaina Del Real
    Sr. Solutions Specialist
    Cvent
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    Original Message