Once cancelled you can still pull your data.
Is there a reason you just don't want to close the registration and change the dates?
We have a small event next week that is postponed till November.
Originally I was going to cancel it and refund fees.
Overwhelmly attendees want to keep their registrations for November. No one has asked for a refund.
Then again, the most anyone has paid is ~$300.00.
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Steven Schlossman
Jack of all trades. Master of none.
BMW Car Club of America
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Original Message:
Sent: 03-16-2020 16:03
From: Rebecca Sims
Subject: If I cancel my event will I still have access to registrant data?
We are postponing our incentive trip, but we're planning to cancel the event in Cvent and have everyone re-register when we have new dates. We're thinking this would be the best approach because many guests extended their trip and/or paid to bring extra guests along, and their circumstances may change before the trip actually takes place. Plus, we anticipate people wanting access to those refunds right away.
Question: will my registrant data be deleted when I cancel the event?? guest data? Or will I have access to run reports on everything even after it's canceled?
Thank you!!
#ManagingEvents
#Miscellaneous
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Rebecca Sims
Event Planner
CHG Healthcare Services
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