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If I cancel my event will I still have access to registrant data?

  • 1.  If I cancel my event will I still have access to registrant data?

    Posted 15 days ago
    We are postponing our incentive trip, but we're planning to cancel the event in Cvent and have everyone re-register when we have new dates. We're thinking this would be the best approach because many guests extended their trip and/or paid to bring extra guests along, and their circumstances may change before the trip actually takes place. Plus, we anticipate people wanting access to those refunds right away.

    Question: will my registrant data be deleted when I cancel the event?? guest data? Or will I have access to run reports on everything even after it's canceled?

    Thank you!!
    #Flex-Creating/ManagingEvents
    #Miscellaneous

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    Rebecca Sims
    Event Planner
    CHG Healthcare Services
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  • 2.  RE: If I cancel my event will I still have access to registrant data?

    Posted 15 days ago
    Once cancelled you can still pull your data.
    Is there a reason you just don't want to close the registration and change the dates?

    We have a small event next week that is postponed till November.
    Originally I was going to cancel it and refund fees.
    Overwhelmly attendees want to keep their registrations for November. No one has asked for a refund.
    Then again, the most anyone has paid is ~$300.00.

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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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