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FLEX Users - Email Help

  • 1.  FLEX Users - Email Help

    Posted 10-12-2020 12:13

    I am working on my Flex setup for an upcoming conference. I see that there is a slight issue with the formatting of a could of the emails that I have due to a datatag. I thought that the datatag would "resize" in the section but for some reason it did not. Can anyone help me figure this one out? Screenshot attached.

    The datatag code is {[C-ORDER SUMMARY]} that is causing the issue. 


    Lindsay Buchanan

  • 2.  RE: FLEX Users - Email Help

    Posted 10-14-2020 08:47
    Good question. I personally haven't found a solution other than making the header image wider to compensate or by using a different tag/combination of tags.

    Krysten Bennett
    Communications & Technology Director
    Ohio Veterinary Medical Association

  • 3.  RE: FLEX Users - Email Help

    Posted 10-14-2020 16:04

    I have found that the summary data tags take up the whole width (600 px) of the email, so I put them in their own text widget. Then I change the spacing of the widget to zero. That keeps the width of the email from spreading to accommodate the wide tag. I also set the spacing around the header image, which I upload at 600px wide, to zero. Hope that helps. Let me know if you need more explanation.




    Jennie Hynson

    Covington Meetings & Events ·

    P: 804-747-4138 · F: 804-747-0572

    4800 Cox Road, Suite 200, Glen Allen, VA 23060

    BCD Travel Affiliate and Virtuoso Member



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  • 4.  RE: FLEX Users - Email Help

    Posted 10-19-2020 15:59
    Hi Jennie-

    That makes sense. I had done that but left it with the other text and didn't like how it looked, but I will put it in its own section. I wish that these datatags would resize to the width or Cvent would make the width of the email section adjustable.


    Lindsay Buchanan