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  • 1.  Email invitees based on previous email open/not opened

    Posted 06-16-2021 10:32
    Hi All,

    My first post and sorry if this question has been asked/answered before, but am looking for a way to send a follow-up email to a list of invitees who did NOT open my original email. I can run the Email details report to get a list based on Opened = No so can see who they are, but can't figure how that attribute can be used to filter my list of invitees when sending the follow-up email. I want to filter out sending the follow-up email to those who DID open the 1st email. Any ideas?
    #PromotingYourEvent

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    Bill Lankenau
    Senior Director, Product Management, Online Learning Solutions
    College Board
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  • 2.  RE: Email invitees based on previous email open/not opened

    User Group Member
    Posted 06-24-2021 08:32
    If you go into your emails, use the event reminder email, click on the advanced search>scroll down to invitee status> change to no response> click search.
    That should produce the names that have not responded. click on the box to check all names and send your email manually.
    If I understand your email above correctly, that is what you are asking.

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    Mary Ann Hall
    Event Specialist
    Federal Reserve System
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