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Tip of the Week #12: CrowdCompass Online Event Guide for Virtual Events

  • 1.  Tip of the Week #12: CrowdCompass Online Event Guide for Virtual Events

    Cvent Staff
    Posted 06-24-2020 11:24

    Hello, Cvent Community! As the world continues to adjust to the new normal, we understand virtual events are on the top of your mind. We shared some suggestions for using the CrowdCompass mobile app to enhance your virtual event in a previous Tip of the Week, however since then our Cvent Product Team has made some incredible developments that we wanted to highlight.

    The key enhancements have been made to the web-based version of the mobile app, the Online Event Guide (OEG).

    • Promote the Online Event Guide through the default CrowdCompass invitation email. Be sure to provide clear instructions, especially if your attendees may be used to only downloading the app on their mobile device.
      • We also suggest updating text in the invitation email to say, "Access Event" rather than "Verify Account."
    • Add webcast links for each session! Through the OEG, the attendees will see a "View Webcast" button at the top of the session page. Additionally, the OEG will recognize the attendee's time zone, so no need to worry about hosting a global virtual event.
    • Utilize existing features to provide even more details about the virtual offerings.
      • Update the OEG event description to provide an overview of the event and details that are most important to your attendees.
      • Customize push notifications to focus on the remote lifestyle! Keep in mind your attendees may have pets, kids, spouses, or general distractions throughout your event, so it is important to remind them of the next session's timing or significant announcements coming up.

    For additional detail and tips, take a look at this in-depth outline on how to prepare your CrowdCompass app for a virtual event. Have you already hosted a virtual event using the Online Event Guide through CrowdCompass? How did you adjust your mobile app marketing promotions and communication? Let us know how it went and any suggestions you have for other Cvent users!

    Let us know if you have any questions. #CventTip


    #EventApp-Building/managing
    #Flex-Creating/ManagingEvents

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    Danni Czark
    Senior Associate, Online Community Marketing
    Cvent
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  • 2.  RE: Tip of the Week #12: CrowdCompass Online Event Guide for Virtual Events

    Posted 29 days ago
    Very cool tips, thanks for sharing.

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    Ahmad Khalil
    Administrative Officer - ICT
    Education International
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  • 3.  RE: Tip of the Week #12: CrowdCompass Online Event Guide for Virtual Events

    Posted 29 days ago
    Great tips, thanks! I especially appreciate the best practice with push notifications, to make sure they are scheduled strategically and with thought about the recipient. During an onsite event, attendees are event-focused, but virtually their lives still go on, and taking into consideration when/how often/message content is key. It may be helpful to share the push notification schedule and content with another team member to get feedback.

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    Bouran Qaddumi
    nft
    Cajun Operating Company d/b/a Church's Chicken
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  • 4.  RE: Tip of the Week #12: CrowdCompass Online Event Guide for Virtual Events

    Posted 29 days ago
    Thanks for the update, and the enhancement!

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    Lori Wildman
    Senior Marketing Manager
    DuCharme, McMillen & Associates, Inc.
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  • 5.  RE: Tip of the Week #12: CrowdCompass Online Event Guide for Virtual Events

    Posted 28 days ago
    Thanks for the helpful information and enhancements.

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    Kelly Ohmes
    Travel Coordinator
    Fiserv Solutions, LLC
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  • 6.  RE: Tip of the Week #12: CrowdCompass Online Event Guide for Virtual Events

    Posted 28 days ago
    Can't wait to try these out.  We have a internal Virtual Meeting Planner Summit coming up that will be using Crowd Compass. thanks for Sharing.

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    Lisa Venne
    Senior Meeting Planner
    Medtronic, Inc.
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  • 7.  RE: Tip of the Week #12: CrowdCompass Online Event Guide for Virtual Events

    Posted 27 days ago
    Thanks for the tips! We have our first virtual event approaching rapidly and will put them to good use.

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    Béline FALZON
    Event Planner
    California Teachers Association
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  • 8.  RE: Tip of the Week #12: CrowdCompass Online Event Guide for Virtual Events

    Posted 26 days ago
    These are great tips! Thank you!

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    Malleri Singer
    Event Manager
    W.L. Gore & Associates
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  • 9.  RE: Tip of the Week #12: CrowdCompass Online Event Guide for Virtual Events

    Posted 26 days ago
    We also suggest updating text in the invitation email to say, "Access Event" rather than "Verify Account."

    I'm confused why we would manually make that change instead of it being updated in the system itself. Thanks

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    Hallie Loeb
    Travel and Transport
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  • 10.  RE: Tip of the Week #12: CrowdCompass Online Event Guide for Virtual Events

    Cvent Staff
    Posted 26 days ago

    Hi Hallie,

    Thanks for your feedback! I would suggest adding this as an idea in the Ideation section of Community, as our Product Team continues to make improvements to our platform to support virtual programs.

    Let me know if you have any questions!

    Best,

    Danni 



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    Danni Czark
    Senior Associate, Online Community Marketing
    Cvent
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  • 11.  RE: Tip of the Week #12: CrowdCompass Online Event Guide for Virtual Events

    Posted 22 days ago
    Thanks for the ino.

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    Edward House
    Tech Support
    Virginia Association for Supervision and Curriculum Development
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