Open Forum

Expand all | Collapse all

Payment Widget

  • 1.  Payment Widget

    Posted 07-13-2021 09:23
    I don't understand why the Payment widget has to be on a registration path that has no fees? Does anyone know a way around having this widget show up? I tried changing all the fonts to white that does not work. It doesn't make any sense that it shows up on a path with no payments. Am I doing something wrong?
    #Flex-Creating/ManagingEvents

    ------------------------------
    Jayne Ferro
    Support Staff Specialist
    NYSUT
    ------------------------------


  • 2.  RE: Payment Widget

    Community MVP
    Posted 07-13-2021 12:55
    If it is removed, do you get a hard error, or soft error?

    ------------------------------
    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
    ------------------------------



  • 3.  RE: Payment Widget

    Posted 07-13-2021 14:25
    It was a hard error. I was even on with Support at the time and he said it had to be there but . . . really?

    ------------------------------
    Jayne Ferro
    Support Staff Specialist
    NYSUT
    ------------------------------



  • 4.  RE: Payment Widget

    Community MVP
    Posted 07-14-2021 21:36
    I could see it being a soft error. Most of my registrations have a few soft errors. :)

    ------------------------------
    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
    ------------------------------



  • 5.  RE: Payment Widget

    Posted 07-15-2021 11:46
    Yeah, I always have soft errors too. Which is helpful but at least I can ignore them. :)

    ------------------------------
    Jayne Ferro
    Support Staff Specialist
    NYSUT
    ------------------------------



  • 6.  RE: Payment Widget

    Posted 07-16-2021 09:43
    We just had a conference where one path didn't have fees (optional item fees, but still the payment widget was involved). The registration types for this path had no fees associated with it, so the widget didn't show and I didn't have a problem.

    ------------------------------
    Ina Wertz
    Conference Coordinator
    Family Design Resources Inc
    ------------------------------



  • 7.  RE: Payment Widget

    Posted 07-15-2021 11:30
    I'm also trying to find a way to get around the "select your payment method" part of the payment widget.  We only have one payment method enabled.  Would love if we could skip that part of the widget since there is only one option, or at a minimum allow the single choice to be the default selected.  Otherwise the registrant has one extra click they need to perform.

    ------------------------------
    Tom Neuburger
    Associate Director, IT
    Smith College
    ------------------------------



  • 8.  RE: Payment Widget

    Community MVP
    Posted 07-15-2021 20:34
    Good suggestions here. If there is only 1 choice, why make someone select the only option?

    ------------------------------
    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
    ------------------------------