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  • 1.  Passkey

    Community MVP
    Posted 06-05-2020 16:59
    Edited by Steven Schlossman 06-05-2020 17:02
    Is anyone using a hotel's passkey url with your registration?
    The url when copied to a browser brings me to the hotel reservation.
    The same link gives me an error in passkey setup.
    Is there a different event url I need to ask from the hotel?




    #Flex-Creating/ManagingEvents

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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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  • 2.  RE: Passkey

    Posted 06-08-2020 09:32
    Hi Steven, take out the "go" part and add an "e" and it should work.  You use the passkey "open" event URL and it's this with the event ID at the end...
    https://book.passkey.com/e/xxxxxxxx

    Good Luck!

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    Denise Morrison
    Group Travel Counselor
    SAS Institute Inc.
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  • 3.  RE: Passkey

    Community MVP
    Posted 06-08-2020 12:47
    Edited by Steven Schlossman 06-08-2020 12:47
    Didn't work. :(
    Good try though.

    I'm pretty sure it's another url entirely.
    The 2nd url iin the image below is the one I'm using.
    I think I need the first one.
    We are contacting the hotel planner to get the other url.
    Event opens next Monday. What can go wrong? :)



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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
    ------------------------------



  • 4.  RE: Passkey

    Posted 06-08-2020 13:09

    Good luck!  We have a Passkey license so I get our URL's to add to Cvent myself.  I checked several events and that's the URL's we use.  Maybe they gave you the wrong Passkey event ID?  Hope everything else goes smoothly for you!



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    Denise Morrison
    Group Travel Counselor
    SAS Institute Inc.
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  • 5.  RE: Passkey

    Community MVP
    Posted 06-08-2020 13:36

    The url I have brings me directly to the passkey reservation.
    The url I need is for the two-way integration.
    I guess the difference is that we are using the hotel's passkey license.

    Thanks.



    ------------------------------
    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
    ------------------------------



  • 6.  RE: Passkey

    Community MVP
    Posted 06-08-2020 19:17
    @Denise Morrison The hotel provided the correct url.
    I placed the travel widget above the summary on the confirmation page.
    Any suggestions for the best location?​

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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
    ------------------------------



  • 7.  RE: Passkey

    Posted 06-09-2020 09:01
    @Steven Schlossman I think that is the best location.  That is where I put the widget.  Glad you got the correct URL! ​

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    Denise Morrison
    Group Travel Counselor
    SAS Institute Inc.
    ------------------------------