Open Forum

 View Only

  • 1.  Query - Test Links

    Posted 08-20-2021 11:00
    Good day!

    I am wondering if you have experienced this issue when you are testing your website/invitation email.


    This is showing on top of the email when opening the link to check the website. Do you know how we can fix this issue? Thank you!
    #Classic-Creating/ManagingEvents
    #Creating/ManagingEvents
    #Miscellaneous

    ------------------------------
    Kristine Jo De Guzman
    IQVIA Ltd.
    ------------------------------


  • 2.  RE: Query - Test Links

    Posted 08-20-2021 15:39
    Hi Kristine, 
    I've noticed this appeared over the last few days. I figured it was an issue with just my account. Thank you for posting!

    ------------------------------
    Tiffany Robinson
    Conference Planning Coordinator II
    Pacific Life Insurance Company
    ------------------------------

    Original Message


  • 3.  RE: Query - Test Links

    Posted 08-20-2021 17:34
    Edited by Kameron Kidd 01-18-2024 14:05

    Hi Kristine and Tiffany,

    Thank you for sharing this! I'd suggest contacting our Customer Support team for our product experts to troubleshoot further by opening a chat or case form through the menu on the right side of the Community home page.

    Best,

    Danni

    ------------------------------
    Danni Czark
    Senior Associate, Online Community Marketing
    Cvent
    ------------------------------

    Original Message


  • 4.  RE: Query - Test Links

    Posted 08-23-2021 16:48
    Yes, I have seen the same over the past few days. Only while in testing mode. Did you get any info from Customer Support?

    ------------------------------
    Giselle Rojas
    Meeting Coordinator
    Merck & Co.
    ------------------------------

    Original Message


  • 5.  RE: Query - Test Links

    Posted 08-24-2021 12:57
    Hi all,

    A colleague of mine experienced this as well and he was the one who contacted the Customer support. They said that they found that it looked related to an ongoing bug in the system when sending test scenarios. It doesn't happen in normal manual or test send emails. They also think it only affects pending events, not the active ones. I hope this will be fixed soon.

    ------------------------------
    Kristine Jo De Guzman
    IQVIA Ltd.
    ------------------------------

    Original Message