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Resort Fees versus Destination Fees

  • 1.  Resort Fees versus Destination Fees

    Posted 09-26-2019 12:38
    Has anyone else seen that properties are indicating they do not have a "Resort Fee" in the pre-populated fields, but then later in additional information quote a "destination fee"? I think this is a bit of a bait and switch, as the reports generated by Cvent pull the resort fee information from the pre-populated fileds, and the client does not always read the second tab with "additional information".

    I think Cvent should change the verbiage in that field to: Resort/ Destination fee.

    #CventCONNECT

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    Ellen Slade
    Director, Global Accounts
    HelmsBriscoe - USA & Canada
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