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ZOOM Integration

  • 1.  ZOOM Integration

    Posted 09-24-2020 17:27
    Hello;  Looking for feedback from other event planners that have used the ZOOM Integration with CVent Platform for uploading pre recorded videos of sessions speakers presentations.   How did you avoid the buffering or lag time?

    Susan Lewis
    Economic Resources Vancouver Island

  • 2.  RE: ZOOM Integration

    Posted 10-07-2020 06:16
    Is your whole event pre-recorded or will part of it be live as well? You can have your video downloaded to your device to eliminate lag timing possibly, rather than streaming it.

    Coy Rushton
    Graphic Designer
    Primary Residential Mortgage

  • 3.  RE: ZOOM Integration

    Posted 10-12-2020 17:38
    Hi Susan, 

    We are asking all of our live presenters to be hard wired into their internet, instead of relying on WiFi. We have also included a similar recommendation in our FAQ's/Trouble Shooting for our attendees to do the same where possible and also making suggestions like ensuring they limit the amount of devices connected to the wifi during the conference, avoiding downloading large files whilst streaming and all those general tips for keeping wifi running as smoothly as possible. Unfortunately, it's not perfect but we are hopeful that we don't have issues once we officially go live in two weeks!

    Sharna Pascolo
    Program Director
    Texas Society of Architects

  • 4.  RE: ZOOM Integration

    Community MVP
    Posted 10-13-2020 10:29
    Hi Susan,
    Is the buffering due to where you are hosting your video? Perhaps try some different host options to see if that alleviates the buffering. We do have the Zoom integration, but other than if you are hosting on the Zoom platform, I don't think this issue would have anything to do with the Zoom/Cvent integration and is more a bandwidth issue.

    Lori Wildman
    Senior Marketing Manager
    DuCharme, McMillen & Associates, Inc.

  • 5.  RE: ZOOM Integration

    Posted 11-11-2020 14:39
    Hi Susan,

    Unless it is absolutely necessary, I would suggest using pre-recorded footage for a majority of your event to alleviate these issues, which sometimes happen inevitably, no fault to anything or anyone but technology. Perhaps only rely on this function for break out sessions or networking portions. We've also found it helpful to provide attendees with a "FAQ" web page we create that not only includes Zoom's troubleshooting tips, but also those including more relevant information on a deeper level regarding the event.

    Chelsea Benge
    Events Software Specialist
    Leading Real Estate Companies Of The World

  • 6.  RE: ZOOM Integration

    Posted 02-23-2021 20:47
    We used both Zoom and Google Meet in our Janurary SKO  for live presentations and we did not have any lag time or buffering. Worked great live. For pre-recorded video and pre-recorded sesions we used Cvent advanced production and PS team and they were great to work with. Again no buffering or lag time.  The only time was a short amount of time waiting for a live session to go on demand bit it was quite quick even for multiple hour sessions.

    Scott Sward
    Global Travel and Events Manager
    Viewpoint, Inc.