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  • 1.  Fees

    Posted 10-28-2020 11:26
    I have an interesting request from my internal client and hoping someone can assist.

    The event is complimentary BUT if the guest cancels less than 24  hours prior to the event or is a no show, they want to charge a fee to the guest.  How do I set up the registration/fee area to get a CC on file for each attendee, but ONLY charge if they don't show or cancel?

    Thanks!  

    Marguerite
    #Flex-Creating/ManagingEvents

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    Marguerite Berry
    Event Planner
    Arizona Association of REALTORS
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  • 2.  RE: Fees

    Community MVP
    Posted 10-28-2020 11:43

    You would need to have a fee for guests.

    Don't see it available in flex just yet.

    Things to read.

    Can I collect credit card information for processing later?

    https://www.cvent.com/flex/features

    Fees - Collect Credit Card Information for Later Processing Planned for Q4 2020
      



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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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  • 3.  RE: Fees

    Posted 11-03-2020 18:28
    Thanks Steve - I hear thye are working on the feature for a release sometime in Q4.  I appreciate your update.

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    Marguerite Berry
    Event Planner
    Arizona Association of REALTORS
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