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Cybersecurity Awareness Month – Data Privacy through the Cvent platform

  • 1.  Cybersecurity Awareness Month – Data Privacy through the Cvent platform

    Cvent Staff
    Posted 19 days ago

    Hello all! We're excited to kick off October with a special edition of Tip of the Week. Cvent is thrilled to announce our recognition by the National Cybersecurity Alliance (NCSA) as a sponsor of 2021 Cybersecurity Awareness Month this October. You can learn more about the NCSA initiative and view more information here: https://staysafeonline.org/cybersecurity-awareness-month/champions/view-all/

    With cybersecurity and data privacy always top of mind, we want to remind you of how you can use the Cvent platform to remain compliant within your events and programs.

    For those that recall a similar recognition for Cvent back in January, these tips may be familiar, however it is always crucial to remain up to date on these features. These tips are written using the New Experience.

    Event Registration

    • Privacy Policy: Add your privacy policy to your event website and registration pages. Within your event, navigate to General on the left-hand menu > Event Settings > Privacy tab. Here, you can choose to display Cvent's privacy policy, as well as choose to display your own and add your URL and link text.
    • Enable a "Do Not Sell My Personal Information" link for CCPA. You can do so by navigating to General > Event Settings > Privacy tab.
    • Cookie Use Notification: Alert invitees that cookies are being used with a banner across your website. Once enabled in your account, you will follow similar steps to the privacy policy. Access this by navigating to General > Event Settings > Privacy tab > Cookie Notification section > Switch to Yes and save these changes. If you'd like to customize the message, you can go to Marketing > Language Management.
    • Consent Questions or Fields: A vital step is to collect consent through the event registration. With the guidance of your legal team, you can add your custom consent questions or consent fields within the registration process and prompt your invitees to agree before completing the entire process. While both the question and field have a specific format of text display and a checkbox agreement, the question is used only at the event-level, whereas the consent field is created at the admin-level under Custom Contact fields and is tied to the invitee's contact record in your account's address book.
      • Consent Question Audit: Once you collect the responses, you can review the details through the Consent Question audit report in your event.

    Mobile App

    • Set Attendee Profiles to Hidden: Within the mobile app, your attendees can be displayed through the in-app attendee list. We recommend either setting their profiles to hidden by default or adding an opt-in field to be asked during the registration process (if you are integrating CrowdCompass and Cvent Event Registration).
      • To do so within the CrowdCompass app, access the EventCenter access the privacy settings > Attendee Profile Settings > Select Hidden.
      • To do so within the Attendee Hub, navigate to Attendee Hub on the left-hand menu > Website and App > Select Manage website and app > Settings > Attendee Privacy > Select 'Hidden by default.'
    • Share organization's privacy policy: Another place to share your privacy policy is within the app. Within the Event Settings in the CrowdCompass EventCenter, navigate to the Compliance section. Then, click Create Custom Privacy Policy and add a title and your URL. Now, this will display at the bottom of the login screen and on the Edit Profile page of the app.
    • For CrowdCompass, add custom terms of use or a custom California Consumer Privacy Act link: Check out the linked instructions to add additional information within the CrowdCompass mobile app.
    • For Attendee Hub, add a "Do Not Sell My Personal Information" link for CCPA, as well. You can enable this by navigating to General on the left-hand menu > Event Settings > Privacy tab.

     

    Questions for You:

    • How are you using the Cvent platform to keep your attendee's data secure?

     

    Let us know below! #CventTip


    #Flex-Creating/ManagingEvents
    #ReportingandInsights
    #ExecutingStrategicMeetingsManagement

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    Danni Czark
    Assistant Team Lead, Online Community Marketing
    Cvent
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  • 2.  RE: Cybersecurity Awareness Month – Data Privacy through the Cvent platform

    Posted 12 days ago
    We link to both our companies website privacy policy as well as Cvents since they're really the data processer. We also have a box that's not automatically checked that people would need to check in order to opt into marketing, else we leave it out. We separate our cvent database from others so we don't get pulled into other marketing funnels but do have a central repository for opt-outs across all instances

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    Rachel
    NJ
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  • 3.  RE: Cybersecurity Awareness Month – Data Privacy through the Cvent platform

    Posted 11 days ago
    • How are you using the Cvent platform to keep your attendee's data secure?
    • We are linking our company's privacy policy and Cvent's info as well.


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    Mary Ann Hall
    Event Specialist
    Federal Reserve System
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  • 4.  RE: Cybersecurity Awareness Month – Data Privacy through the Cvent platform

    Community MVP
    Posted 11 days ago
    We link to our privacy policy, and also have a cookie notice when they visit our website.

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    Lori Wildman
    Senior Marketing Manager
    DuCharme, McMillen & Associates, Inc.
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  • 5.  RE: Cybersecurity Awareness Month – Data Privacy through the Cvent platform

    Posted 11 days ago
    We haven't been using much more than the standard/default privacy notices so these tips are all very helpful and appreciated!

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    Virginia Early
    Associate Director of Events
    William & Mary Foundation
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  • 6.  RE: Cybersecurity Awareness Month – Data Privacy through the Cvent platform

    Posted 11 days ago
    • How are you using the Cvent platform to keep your attendee's data secure?
    Great write-up! We've linked both the Cvent and company privacy policies in our events. We also educate attendees on the privacy options available to them, particularly in relation to the app. As our events are internal only, we haven't touched upon the "do not sell my info" piece, however it is something we should consider as an added level of reassurance to our attendees.

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    Bouran Qaddumi
    SR MANAGER, NATIONAL FIELD TRAINING
    Cajun Operating Company d/b/a Church's Chicken
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  • 7.  RE: Cybersecurity Awareness Month – Data Privacy through the Cvent platform

    Community MVP
    Posted 10 days ago
    I really enjoyed reading everyone's comments so far and will continue to read more as they are posted!

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    Colleen Beck
    Director of Sales & Marketing
    The Westin Tampa Bay
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  • 8.  RE: Cybersecurity Awareness Month – Data Privacy through the Cvent platform

    Posted 10 days ago
    We currently link both the Cvent's and our company's privacy policy and use consent questions on the event level. We could be doing more and these are great tips for available features.

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    Rica Rillo
    Web Developer
    MFactor
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