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What topics would you like to see from Cvent content and programs?

  • 1.  What topics would you like to see from Cvent content and programs?

    Cvent Staff
    Posted 09-18-2020 11:21

    Hi, Community members!

    Our teams are busy planning future programs, and we want to hear from you to help us build out relevant programming and content. We also know there is lots to learn from you in the field (safely distanced from others) on how you have recently taken on any new experiences.

    Help us help you by:

    • Sharing one topic or challenge that you are working through?
    • "Show & tell" your proudest achievement or challenges you have overcome through these unforeseen times!

    If you agree with other replies or found it helpful, be sure to click the "Recommend" button at the top of the reply. Additionally, feel free to share this with others from your organization so we can capture their thoughts, as well. We look forward to hearing from you and providing you great resources to expand your knowledge!


    #Flex-Creating/ManagingEvents
    #Miscellaneous
    #SourcingaVenue

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    Jodi Meier
    Online Community Manager
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  • 2.  RE: What topics would you like to see from Cvent content and programs?

    Posted 09-20-2020 17:22
    Hi Jodi!

    Right now I'm diving into pivoting our usual live-in-person-at-a-hotel event into a Virtual one. We've signed a contract for the Virtual Attendee Hub 360. It would be helpful, I think, to dive into the VAH and showcase how some Cvent customers are using it for ideas about how it actually works and some best practices. 

    Many people don't know that you can take 1 big virtual breakout room (like a big round table) and break it into smaller subsessions, like Cvent did for the Virtual Happy Hours. I think it would be super useful for Cvent users to understand how to use the Cvent Event Management Registration website (included fields AND custom fields) to "slice and dice" attendees so that they can either set up virtual subsessions in advance, or dynamically create them on the fly. 

    Since Live Polls are not yet available in the VAH, perhaps some examples of intermediary/3rd party solutions until Live Polls are included on the Engagement Panel in the VAH?

    Also, I had a discussion recently about engagement with Exhibitors. Cvent brilliantly awarded Celebrity points for visiting certain CventConnect exhibitor booths, but how does one do this if one does not have Influitive? Are there some best practices around Exhibitor engagement? Usually I use the CrowdCompass app's gamification, but I'm looking for ways to assign point values for engagement with Exhibitors WITHIN the Virtual attendee hub.

    And of course, when Hybrid events are being planned, a web series of best practices would be welcome!

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    Brenda Ainsburg
    Channel Program Manager
    brenda.ainsburg@siemens.com
    Siemens Aktiengesellschaft
    United States
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  • 3.  RE: What topics would you like to see from Cvent content and programs?

    Posted 20 days ago
    With more conferences going hybrid and virtual, maybe tips on finding venues that accommodate hybrid evens along with venues to assist with virtual events.

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    Coy Rushton
    Graphic Designer
    Primary Residential Mortgage
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  • 4.  RE: What topics would you like to see from Cvent content and programs?

    Posted 27 days ago
    Hi Jodi, hope all is well.

    More Tips & Tricks/Best practices for DMO's/CVB's (and you heard that from me before, sorry). We just don't respond to leads like hotel partners, and keeping the Cvent Supplier Network up-to-date, ensuring that your hotel partners/non-hotel partners are part of the related venues, etc.

    Would like to see lead scoring available for DMOs as well.

    With budget being tough, I would love for us to use Flex/Social Table options Cvent has to offer, but not sure if that is an option for us this upcoming FY.


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    Andrea Timbes
    CRM Administrator & Lead Catcher
    Visit Fort Worth
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  • 5.  RE: What topics would you like to see from Cvent content and programs?

    Posted 22 days ago
    Hello Jodi, 

    I'd love to hear more about the Attendee Hub in terms of future features that are coming down the line (and a timeline of these would be helpful too!).
    One challenge we are struggling with is making sure our content is interactive throughout. Polls and Q&A are nice, but we are looking into leveraging more participative tools like whiteboards. Tips on what software and services are out there to address those more specific needs would be helpful (things like peardeck are great, but are they going to integrate with the Attendee Hub?).
    Proudest achievement: my team and I training ourselves on all those new tools! We became Webex experts overnight, and are now providing support to events throughout our organization as technical resources.

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    Béline FALZON
    Conference Program Specialist II
    California Teachers Association
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  • 6.  RE: What topics would you like to see from Cvent content and programs?

    Posted 15 days ago
    Hi Jodi,

    Our biggest challenge at the moment is showing our trade show exhibitors that there is value for them in this virtual platform.  We have gone from 300+ exhibitors at our in person conference - sells out completely months in advance and we usually have 25+ on a wait list just hoping someone drops out - to now we only have 30 exhibitors committed to our virtual trade show. We are using gamification to encourage our attendees to visit the trade show and we have specific "open hours" for the exhibitors to be online to interact with attendees but it is so hard to sell. I'd love any ideas you or others have on how to make our exhibitors feel like this is still the place for them and see value in the money they spending. 

    Thanks!

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    Sharna Pascolo
    Program Director
    Texas Society of Architects
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  • 7.  RE: What topics would you like to see from Cvent content and programs?

    Posted 14 days ago
    • Sharing one topic or challenge that you are working through?
    • "Show & tell" your proudest achievement or challenges you have overcome through these unforeseen times!
    1.  I'd like to see more articles/content around SMMP and diversifying what that looks like in a live, hybrid, and virtual format. We're working to rollout our instance across the organization, and it just happens to be at the same time that we're all pivoting to hosting events in all sorts of formats. Any tips, tricks, best practices, etc. would be a great help!
    2. I'm proud of our team for continuing to forge ahead and make progress in getting our data into Cvent despite all the changes in our industry.

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    Stacy Wright, CMP
    Senior Manager, US Congresses & Events
    Galderma Laboratories, L.P..
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  • 8.  RE: What topics would you like to see from Cvent content and programs?

    Cvent Staff
    Posted 12 days ago
    Thank you for sharing your suggestions. Theses are all very relevant topics, and I am passing your suggestions along to various teams. If you have additional ideas or suggestion please feel free to continue to share them here.

    There is an upcoming opportunity to hear directly from a panel of Cvent Customers on how they have pivoted to virtual events. The Customer Success Group Panel will be held Wednesday, November 4th 1:00 PM - 2:00 PM EST.

    Additionally, please continue "Show & Tell" achievements. It is still 2020 and all wins (small or big) should be shared and celebrated by all.

    Thank you again for all the contributions and making the Cvent Community a great space for everyone!

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    Jodi Meier
    Online Community Manager
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  • 9.  RE: What topics would you like to see from Cvent content and programs?

    Posted 11 days ago
    Hello Jodi, 

    Prospecting from Cvent tips

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    Colleen Beck
    Director of Sales & Marketing
    The Westin Tampa Bay
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