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  • 1.  OnArrival App Search Capabilities

    Posted 12-06-2019 15:07
    In the Attendee List of the OnArrival App, is there a way to search by specific fields, and not just attendee name or email? For a gala we host, we use custom contact fields to show what table a guest is sitting at, so that staff can see it on the app, but is there a way to type in the table name or number into the Attendee list and have it return everyone who has that name/number listed on their record?


    #ManagingOn-site

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    Jen Rossman
    Data Coordinator
    Schwartz Center for Compassionate Healthcare
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  • 2.  RE: OnArrival App Search Capabilities

    Posted 12-10-2019 14:19
    Check out this article: https://support.cvent.com/apex/CommunityArticle?id=000005191&Lang=en_US&searchTerm=seaching%20the%20onarrival%20app. Hope this helps!

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    Melissa Thuston
    Sr Corporate Meeting and Event Planner
    Halliburton Energy Services, Inc.
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  • 3.  RE: OnArrival App Search Capabilities

    Posted 12-10-2019 15:57
    no, there's not. You can only search by the name, and then drill down into their agenda from there.

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    Rebecca Quinn
    Corporate Events Manager
    Transplace Texas, LP
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  • 4.  RE: OnArrival App Search Capabilities

    Posted 12-10-2019 16:03
    No, there isn't. However, this would be a really great enhancement - I'm sure you're not the only one who does table numbers. They could also include Company name as a way to search, in addition to being able to search by custom fields.

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    Lori Wildman
    Senior Marketing Manager
    DuCharme McMilllen & Associates
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  • 5.  RE: OnArrival App Search Capabilities

    Posted 12-10-2019 16:31
    Thanks for confirming what I thought was the case. I did ass this to the Idea section in hopes of a future enhancement.
    https://community.cvent.com/ideas/viewidea?IdeationKey=fb29183e-5afb-403b-94f6-c93f07e49362

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    Jen Rossman
    Development Data Coordinator
    Schwartz Center for Compassionate Healthcare
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  • 6.  RE: OnArrival App Search Capabilities

    Posted 12-10-2019 17:16
    My pleasure!

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    Lori Wildman
    Senior Marketing Manager
    DuCharme McMilllen & Associates
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  • 7.  RE: OnArrival App Search Capabilities

    Posted 12-10-2019 18:10
    This is not the exact answer to your question, but this may help. In Cvent Event Management I set up internal info fields and use them with conditional logic to print a combination of icons on a person's badge. I define a Principal (crown icon), Speaker (Superman S icon) and Quota Achiever (star icon), use an upload template to set this info on each contact, and then program the conditional logic on the badge template. Although I do not know if you can search on this in OnArrival, you can easily access the internal info in Summary reports in Xvent Event Management. Hope this helps as a work-around!

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    Brenda Ainsburg
    Channel Program Manager
    brenda.ainsburg@siemens.com
    Siemens Aktiengesellschaft
    United States
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  • 8.  RE: OnArrival App Search Capabilities

    Posted 12-11-2019 12:43
    Unfortunately not that we found, we had asked a few years about this for our big event but its never really been possible. We instead worked around adding the field to badges, but won't help pull everyone at the table.

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    Rachel Sigley
    Branding
    Tata America International Corporation
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  • 9.  RE: OnArrival App Search Capabilities

    Posted 12-12-2019 13:02
    You can search through your attendee list by name or email, filter by registration type, or registration questions

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    Chelsea Benge
    Events Software Specialist
    Leading Real Estate Companies of the World
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